Privacy Policy

At Hotel Ravi Palace, we respect your privacy and are committed to protecting the personal information you share with us through our website, WhatsApp, phone calls, or other communication channels.

1. Information We Collect

We may collect personal information including:

• Name
• Phone number
• Email address
• Booking details (check-in date, check-out date, number of guests)
• Messages shared via WhatsApp, chatbot, or contact forms

2. How We Use Your Information

Your information is used strictly for:

• Room booking and reservation confirmation
• Customer support and communication
• Responding to inquiries
• Improving guest experience and hotel services

We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. WhatsApp & Communication

When you contact us via WhatsApp or phone:

• Your details are used only for booking and assistance
• WhatsApp communication is governed by WhatsApp’s own privacy policy

4. Cookies & Analytics

Our website may use basic cookies or analytics tools to understand visitor behavior and improve website performance. These do not collect personally identifiable information.

5. Data Security

We take reasonable security measures to protect your personal data from unauthorized access, misuse, or disclosure.

6. Third-Party Links

Our website may contain links to third-party services such as Google Maps, WhatsApp, or social media platforms. We are not responsible for their privacy practices.

7. Your Consent

By using our website or contacting us, you consent to this Privacy Policy.

8. Policy Updates

This Privacy Policy may be updated from time to time. Any changes will be posted on this page.

9. Contact Us

If you have any questions regarding this Privacy Policy, you may contact us at:

Hotel Ravi Palace
Agra, Uttar Pradesh, India
📧 hotelravipalaceagra@gmail.com
📞 +91 74096 49313